Tuesday, September 20, 2016

Where to find expansion packs for my instrument

Today’s installment covers browsing expansion packs and selecting the compatible version for your Yamaha instrument. Whether you have a Yamaha Synth or Arranger Workstation (Tyros or PSR-S/A Series), we’ll show you how to find packs quickly on yamahamusicsoft.com.

Let’s start again from the home page. You can browse the available packs for each instrument in a number of different ways. One way is to navigate to the menu bar in the upper-left hand corner of the home page and select “Sound & Style Expansion Libraries”:


A second way is to select your instrument from the middle of the home page. I have a PSR-S770 Arranger Workstation so I’ll pick the “Tyros, Workstations & Keyboards” instrument category in this example and follow the steps the see the available expansion packs for my instrument:



Once I arrive at the “Voice & Style Expansion Packs” results page, I’ll select my instrument from the “Your Instrument” section to filter the Expansion Pack results to only show those compatible with my instrument. (Please refer to this previous blog post for instructions on how to select your instrument):


Now that I’m on the expansion pack results page for my instrument, I can select an individual pack and get additional details including product descriptions, audio/video demos and a description of what is included in each pack (called “Pack List”):


This particular pack (Indian 2) displays a number of .mp3 sound demos that I can preview and if I scroll down further on the page, I see a video demo:

Scrolling back up the page, I see that my selected instrument is displayed under the “Your Instrument” box and it is pre-selected as the recommended version. I’ll go ahead and purchase this pack to continue with today’s tutorial example:

This pack has now been added to my cart. From here, I continue with the checkout process and the pack will be automatically be transferred to my account:


Once in my account, I can download the pack to my computer and install the pack into my instrument.

That's it for this week! Please continue to check back frequently for new tutorial blog posts and video links.

- The Yamaha MusicSoft Team


Wednesday, September 14, 2016

How to purchase and listen to songs on my Clavinova

We continue our series of tutorials today by exploring the site further. Specifically, we will take a look at the Clavinova instrument category and discover the products made exclusively for the Clavinova, how to locate specific products, make a purchase and install a song into my instrument.

Let’s begin by navigating to the Clavinova home page on the yamahamusicsoft.com website.

  1. Click on the “Clavinovas & Digital Pianos” instrument category under “Select Your Instrument" on the home page:


  2. Click on the “Clavinova CVP” instrument sub-category:

  3. You’ve now reached the Clavinova CVP home page. From here you can get an overview of this instrument along with unique Yamaha products made especially for Clavinova:


  4. In this example, I’ll select the “Follow Lights” product category to browse the available songs for my Clavinova:

  5. I’m taken to a results page that shows me all available products for Follow Lights:


  6. I’ll select the “Game of Thrones Theme” from the results page which will take me to a product detail page for that title:


  7. I would like to purchase this product so I select “Add to Cart”. However, I need to add my Clavinova instrument model FIRST to confirm that this title is compatible with my instrument. I navigate to “Select An Instrument” located below the “Add To Cart” button under the “Have a Yamaha?" box:

  8.  The “Instrument Compatibility” pop up guides me through the Clavinova instrument category where I can select my specific model. In this case, I’ll choose the “CVP-709”:





  9. Once I’ve selected my model, I’m returned to the product detail page with my instrument selected:

  10. I can now check out by adding this product to my shopping cart:


  11. Once in my cart, I can proceed to checkout. When my transaction is complete, the product will be in my account and ready for download to my computer:

  12. Once the file is on my computer, I can copy the product to a USB thumb drive and install the product into my Clavinova using the "USB To Device" port on my instrument:


BONUS: Once you know what products work on your Clavinova, check out this post for the best ways to quickly browse products on the site using our menu.

That’s it for this week’s installment. Please stay tuned for more site tutorials and keep the questions and feedback coming!

-       The Yamaha MusicSoft Team

Wednesday, September 7, 2016

How to redeem promotions at yamahamusicsoft.com

In this week’s installment, we take a look at how to redeem promotion codes on the new yamahamusicsoft.com website.

We’ll assume you are logged into your account, are in the checkout phase of your purchase and are now ready to apply your promotion code. In this example, we’ll use the free song redemption when you sign up for the Yamaha MusicSoft newsletter (If you are not a current subscriber, click here to sign up and get your free song).

Once you’ve added your product to the cart and click on the cart link you will see the "Promo Code" section in the lower left-hand portion of the screen prior to final check out. You can add the code you received previously via email to this box, select “apply” and the promotion code will be applied to your purchase:


When successful, your cart total will be adjusted and you will see the discount amount applied.

(Tip: Remember you must be logged into your account and using a valid, unexpired promo code. Unless your promo specifies a number of products, make sure there is only one item in your cart.)


Complete the checkout process. (If you are redeeming a free product promotion, you will not be asked for any credit card information.)


After checkout, you will see an order confirmation page. Download the song by clicking the “Download” button. (Your song is also available for download in the “My Library” section of your account.)

Troubleshooting 

If you get an error message that your coupon code is not valid, make sure you are logged into your account with only one item in your cart:


If you log in and the coupon code is still not valid, you may have already downloaded your free MIDI song. Check your order history by going to "Order History". From there, you can search for one of the free MIDI songs, or if you didn’t purchase anything else your order total will be $0.00:


When you click "View Order", you will be able to see the name of any promo code applied. If "Free MIDI Song" is listed next to “Discount” under the “Subtotal”, you've already used your free download:


It is also possible that your promo code has expired. The promo code expiration date is on the bottom in your email. If your promo code for your free song has expired, please contact customer service for a replacement promo code.

In addition, make sure you copy the promo code exactly as it appears (without any extra spaces).

Finally, the promotion may be "country specific" so if your redemption is not working, you may need to fill out your billing address in your account settings so the system recognizes the promotion code as valid.

If you have any additional questions or issues with promo redemption, please contact customer support here.

Stay tuned for the next topic in the series and keep those questions coming!

-       The Yamaha MusicSoft team 

Wednesday, August 31, 2016

The best ways to choose your instrument for browsing the site

Check out these handy tools!

We continue our site-navigation series today by exploring how to choose your instrument for browsing the yamahamusicsoft.com web site. Selecting your Yamaha instrument at the beginning of your browser session ensures that you see all compatible products site wide for your instrument.

For the video tutorial, please select the image below:


To follow the steps via this post, please continue down the page.

We'll start at the top of the yamahamusicsoft.com home page and use the "Menu" function. The menu is located in the top left-hand corner of the home page and contains traditional site navigation categories.

Scrolling down the menu, we'll select "Refine For My Instrument":



In this example, we'll use the Yamaha Tyros 5 Arranger Workstation as our instrument so, I'll select the "Tyros, Workstation & Keyboards" category (1. Instrument) in the Compatibility Checker.

Then, I'll scroll down and select "Tyros Series" as my instrument Type (2. Type) and finally, "Tyros 5" as my Model (3. Model):

The Tyros 5 is now selected for my browsing session so I can continue to explore the site to see all of the products that are compatible with my instrument:


BONUS: Check out the video above for other instrument selection tips!

Be sure to check back here often as we have more video tutorials and blog posts on the way.

Thanks for stopping by!

- The Yamaha MusicSoft Team

Thursday, August 25, 2016

How to choose the best MIDI Song or Style version for your instrument

In the last installment, we introduced you to one way to find compatible products for your Yamaha instrument. In today’s post, we show you how to refine your choice using the “Help Me Choose” option so you can select the best MIDI Song (or Style) for your instrument.

In the previous post, we learned how to navigate through the site to a specific MIDI Song and select the compatible version of that song for our Tyros 5 Arranger Workstation. For a refresher, please visit that post here.

For this post, we'll start at the product detail page for our example song:


Next, we’ll zoom into the “Version” section of the page and click on “Help Me Choose”
A pop up appears and shows us additional information about each version type. This information includes compatible instruments by name/model number as well as additional features included with that version. Scroll down to get a description of the optimized version for the Tyros 5 (XT5):


By selecting the “optimized” version for your instrument, you can be sure you’re receiving the version of the song that takes full advantage of the features and sound engine available in you instrument!

Close the pop up and you are returned to the product detail page for this song. From here, you can pick the Tyros 5 version by clicking on "Select An Instrument". Follow the Tyros path through the compatibility checker and the system will automatically select that version for you. From there, you can Add To Cart and check out through the shopping cart system:




We hope you are finding this series helpful in navigating the site. We're here to help you have the most enjoyable experience on your musical journey!

Please keep the questions coming.


- The Yamaha MusicSoft Team
 Find your favorite MIDI Songs here!
Find your favorite MIDI Songs by clicking the MIDI logo above!